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St Helier: Sutton hospital under spotlight over substandard care

All Access London Team by All Access London Team
July 10, 2026
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St Helier: Sutton hospital under spotlight over substandard care
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When she was informed by letter a few days before the report was published, Charlotte Lunn sought legal advice.

She wants to “honour” her father, who she said was a “principled man” and is urging others to come forward with their concerns.

“Dad’s favourite quote was, ‘bad things happen when good men say nothing’, which he had written on a little note on his fridge,” she said.

“It would feel like we could honour him if we could get answers that he should have had while he was still alive. And I think every family deserves that.

“Nothing we do or the hospital does now is going to bring him back but there’s strength in numbers and I think it’s important that everybody has access to the truth and to understand what happened.”

Renu Daly, clinical negligence solicitor at Setfords, is helping Lunn and others to investigate the issues at St Helier Hospital.

She said: “Ultimately these families want transparency in line with the duty of candour, they want accountability and at this stage the families are hesitant as to whether they’ve got it.

“What independent oversight is going to happen in relation to those further investigations?

“Otherwise is it not just effectively the NHS marking their own homework?”



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Tags: careHelierhospitalspotlightsubstandardSutton
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