Londoners should apply for any new photocards before Thursday, July 16
Transport for London (TfL) has issued an urgent warning to 931k Londoners ahead of planned Oyster card maintenance. Between Thursday, July 16 and Friday, July 24, customers will not be able to access their Oyster Photocard accounts while the online system is upgraded.
This will impact anyone with Zip, Student, and 60+ cards, while anyone needing to top up their cards will have to do so at stations or Oyster ticket shops. TfL is encouraging Londoners to apply for any new photocards before July 16 so they arrive in good time.
Transport bosses say the back-office system upgrade will ensure the online platform is more robust and reliable going forward.
Shashi Verma, director of tech strategy and revenue at TfL, said: “We are always looking to ensure our systems remain robust and reliable, and as part of this, the Oyster Photocard website will unfortunately be unavailable between July 16-24.
“We apologise for any inconvenience this may cause customers and advise anyone who may need to renew or apply for a photocard during this work to try and do so beforehand.”
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