A spokesperson for Voi told the Local Democracy Reporting Service (LDRS) that it had raised concerns with Ealing Council during the MOU process about the way it was being handled. They added: “In a letter to Ealing on 24 April 2026, submitted alongside our formal response to the council’s call for submissions, we said that running what amounted to a ‘mini-procurement’ exercise, without published scoring or clear criteria, wasn’t a robust basis for excluding any operator from the borough.
